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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Child

March 17, 2026

5  out of  5
rating by Jacob Child
"Very efficient and prompt service from Sandra. Thank you."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jennifer Pascale

March 5, 2026

4  out of  5
rating by Jennifer Pascale
"It’s been a good experience so far. I thought it was a little high for two vehicles but the coverage is good. Very nice customer service"
We responded:
"Thank you for your 4-star review! We are grateful for your positive feedback about State Farm Agent Dianne Waller’s Team here at our South Hill office. "
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Mary Jane

February 17, 2026

5  out of  5
rating by Mary Jane
"Very polite and helpful!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Dianne Waller’s Team. "
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Blocc Hanma

February 11, 2026

5  out of  5
rating by Blocc Hanma
"Emani Wilson at Dianne waller state farm was quick and efficient made the whole process quick and easy"
We responded:
"Thanks so much for the fantastic rating, Blocc! We are so glad you had a positive experience with us here on State Farm Agent Dianne Waller’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Avery Zenzen

February 7, 2026

5  out of  5
rating by Avery Zenzen
"Amazing customer service from Sandra!"
We responded:
"Thank you for your kind review of State Farm Agent Dianne Waller’s Team. We appreciate it! Thank you for the amazing review, Avery! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Chelsea Jones

February 6, 2026

5  out of  5
rating by Chelsea Jones
"I had a great experience working with Emani at State Farm. She helped me get both renters and car insurance and made the whole process smooth and stress-free. She was friendly, knowledgeable, and took the time to explain everything clearly so I felt confident in my coverage. Excellent customer service — highly recommend asking for Emani!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Dianne Waller’s Team. "
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Mahoghany Pratt

February 4, 2026

5  out of  5
rating by Mahoghany Pratt
"Even though we couldn’t quite get to the monthly price I needed, I had a great experience working with Sandra. She was patient, kind, and willing to walk through multiple options with me without any pressure. I’d definitely recommend her to anyone who values good service."
We responded:
"Thank you so much for the 5-star rating, Mahoghany! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Brian Cook

January 26, 2026

5  out of  5
rating by Brian Cook
"Excellent customer service Thank you for helping me Deborah."
We responded:
"We are grateful for your 5-star review, Brian! Thanks for taking a moment to share your positive rating of State Farm Agent Dianne Waller’s Team here in South Hill . "
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Talon Hostetter

January 22, 2026

5  out of  5
rating by Talon Hostetter
"Great customer service! Deborah helped me so much!"
We responded:
"Thanks so much for the fantastic rating, Talon! We are so glad you had a positive experience with us here on State Farm Agent Dianne Waller’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Rebecca Brown

January 12, 2026

5  out of  5
rating by Rebecca Brown
"Emani is fantastic! Excellent customer service, professionalism and knowledge."
We responded:
"Thank you so much for your review! We appreciate you so much. We look forward to seeing you soon. 😊"
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Lisa Waller

December 31, 2025

5  out of  5
rating by Lisa Waller
"We really appreciated Deborah’s help saving us money! She was extremely informative and sweet. Overall great experience handled with true professionalism. Bravo Zulu!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stephen Moore

December 29, 2025

5  out of  5
rating by Stephen Moore
"Deborah was amazing, she cut my monthly insurance payments by more than half! Highly recommend!"
We responded:
"Wow, thank you for the 5-star review, Stephen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Dana Melton

December 2, 2025

5  out of  5
rating by Dana Melton
"Rebecca is the best to work with!! She is super helpful and responds quickly!! She has made my life so much easier!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Cobb

November 19, 2025

5  out of  5
rating by Ashley Cobb
"Working with Deborah was great! She took the time to answer all our questions and explain things. She gave us all the information we needed to make the best decision for us."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tim

November 11, 2025

5  out of  5
rating by Tim
"Very pleased with the service I received. I found Hayes to be very helpful in securing a policy that best served my needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elaina D

November 10, 2025

5  out of  5
rating by Elaina D
"Rebecca has been phenomenal to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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phчlícíα sєαвσrn

November 5, 2025

5  out of  5
rating by phчlícíα sєαвσrn
"Deborah at State Farm is such an amazing woman. She made sure all my benefits were correctly added to my monthly payment. Her help made the process easy and stress-free!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brianah Young

November 1, 2025

5  out of  5
rating by Brianah Young
"My experience here has always been amazing! I recently needed to make changes to my policy and Emani was extremely helpful and knowledgeable. She made what I thought would be a draining process, super seamless. Thank you, Emani!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tyasia Foster

October 27, 2025

5  out of  5
rating by Tyasia Foster
"I spoke with Emani and felt right at home. I was able to get coverage same day and the process was so smooth!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Harville

October 3, 2025

5  out of  5
rating by Jessica Harville
"I personally worked with Hayes Norwood located out of the South Hill branch and his help and assistance was nothing but amazing! 🤩 Hayes made the process easy and comfortable. I would highly recommend State Farm for all of your business needs."
We responded:
"Thank you so much for the 5 Star review! We are so happy we could help!😊"
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Tyler Anderson (ShyGuyTy)

October 1, 2025

5  out of  5
rating by Tyler Anderson (ShyGuyTy)
"Just finished getting my insurance policy done with Deborah Brown. She is very kinda and very helpful. The insurance all around is really inexpensive. And the service is fast, but efficient!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Blankenship

September 30, 2025

5  out of  5
rating by Kim Blankenship
"Took care of all my needs, fast and easy! Made to feel "right at home"! Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Janeen Bush

September 29, 2025

5  out of  5
rating by Janeen Bush
"I'm so glad Emani picked up my call. She was extremely helpful, professional and went the extra mile to get me the absolute best vehicle insurance rate possible. Her customer care skills exceeded my expectations and it was a pleasure talking to her."
We responded:
"We appreciate the 5 Star review! Looking forward to working with you!😊"
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Deion Mosley

September 19, 2025

5  out of  5
rating by Deion Mosley
"I spoke with Emani. Everything went great and smooth"
We responded:
"We are so happy we could be of help! Thanks for the great review!!! 😊"
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Ashley Buchanan

September 2, 2025

5  out of  5
rating by Ashley Buchanan
"Deborah Brown was WONDERFUL! She answered all of our questions, was so patient as she walked us through the process, and we never once felt rushed. Her friendly nature made the process not only efficient but enjoyable!"
We responded:
"What a wonderful 5 star review! Deborah is one of the best! 😊"