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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Big On BORN

November 21, 2024

5  out of  5
rating by Big On BORN
""Imani from state farm south hill office Was very professional as she thoroughly explained the options and conditions to me where I could understand also she was Very pleasant and her attitude reflects that she enjoys her role in the company as she adds tremendous value"
We responded:
"Thank you for taking time to submit a review! We appreciate you!😊"
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AMANDA GREGORY

November 20, 2024

5  out of  5
rating by AMANDA GREGORY
"Emani with Dianne Waller @State Farm was an excellent representative.. She was very helpful in explaining everything to me and listened and answered my questions! Great personality to have as a representative!! Thank you for your help and helping myself family save money!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Taniyah Foster

November 5, 2024

5  out of  5
rating by Taniyah Foster
"Looking for great affordable auto insurance ? Looking for someone with great customer service skills ? State Farm is the one for you BUT be sure to ask for Emani she will get you covered no doubt 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Loretta Jones

October 29, 2024

5  out of  5
rating by Loretta Jones
"Emani from state farm south hill office Was very thorough and she actually explained the options and conditions to me where I could understand Very pleasant and her attitude reflects that she liked what she was doing"
We responded:
"Thank you so much for taking time to leave a review! We appreciate you!😊"
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Rodney Clarke

October 23, 2024

5  out of  5
rating by Rodney Clarke
"My insurance Agent Emani Wilson went above and beyond to make my experience smooth and very easy..thanks again for your hard work"
We responded:
"Thank you for choosing our office! We are so happy we could help.😊"
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Laura C

October 16, 2024

5  out of  5
rating by Laura C
"Great location right in the heart of town! Anytime I've had questions, it's been easy to call up there and get ahold of somebody, and if I happen to be going through town I have parked right in front of the door and popped in when I've needed to ask questions (or drop off donations, thank you for supporting our communities both local and otherwise). Always greeted with a smile! Not too familiar with many of the staff members but I love working with Mrs. Quinn, and she handles insurance accounts for a few of my other family members as well which is really nice. We've all been happy with the service she provides."
We responded:
"We appreciate you so much for sharing your experience! We strive to help in any way we can…😊 "
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Aaron Carroll

October 16, 2024

5  out of  5
rating by Aaron Carroll
"Extremely Pleasant experience. Well, knowledgeable and friendly Service. Hayes exceeded expectations and really went the extra mile"
We responded:
"We are so happy we could help! We appreciate you!😊"
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M Conn76

October 16, 2024

5  out of  5
rating by M Conn76
"I cant say enough good things about this agency. I switched over to them from another agency and not only did they save me a LOT of $$$, the transition was easy. Rebecca Sadler and Hayes were the BEST to deal with! I 100% recommend!!"
We responded:
"Thank you so very much!!! We appreciate you!😊"
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Kimberly Hyde

October 16, 2024

5  out of  5
rating by Kimberly Hyde
"The customer service in this office is superb. I highly recommend this office to anyone looking for auto insurance or even a life insurance policy!!"
We responded:
"Thank you so much Kimberly! We appreciate you…😊"
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J Rule

October 16, 2024

5  out of  5
rating by J Rule
"Becky was super knowledgeable, helpful, and polite!"
We responded:
"Thank you so much! So happy we could help!😊"
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Jenni Hammack

September 15, 2024

5  out of  5
rating by Jenni Hammack
"Hayes is the best agent EVER! Smoothest experience! Totally recommend :)"
We responded:
"We appreciate the opportunity to serve you! Thank you so much!😊 "
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Tanya Dovel

September 6, 2024

1  out of  5
rating by Tanya Dovel
"worse of the worse. nobody there to answer question well cant say nobody only person that ever helped or answered me was Mor. when i finally cancelled them they then said they couldnt give me any refund cause i owed them, oh ok. i had to leave one star cause you cant leave no stars. you have been warned so be aware"
We responded:
"Hi Tanya, I would love to have the opportunity to speak with you! Please give my office a call at your convenience. Thank you.😊 "
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Anna Moore

July 26, 2024

5  out of  5
rating by Anna Moore
"Hayes was absolutely wonderful"
We responded:
"Thank you for your support! We appreciate you and look forward to working with you!😊"
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Travis LeBlanc

July 24, 2024

5  out of  5
rating by Travis LeBlanc
"Hayes always goes above and beyond to answer any policy questions I may have. He genuinely cares about all of his clients and consistently goes the extra mile to ensure that they are adequately covered for all of life’s potential curveballs. I highly recommend him to all of my family and friends."
We responded:
"Thank you so much Travis! It is a pleasure working with you.😊"
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Joshua Hadley

July 24, 2024

5  out of  5
rating by Joshua Hadley
"Very helpful!"
We responded:
"Thank you, Joshua!!! We appreciate your business with our office!!! "
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Barbara Carney

July 24, 2024

5  out of  5
rating by Barbara Carney
"Hayes is always excellent and available any time to answer any questions I have!"
We responded:
"We appreciate you and our team is always happy to help!!!😊"
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J Boyd

July 18, 2024

5  out of  5
rating by J Boyd
"Taylour was so patient with me when I felt unsure about switching insurances. I was glad she was understanding and helped me through the process!! Not to mention, the price was unbeatable!!"
We responded:
"We appreciate you! Thank you so much and we look to working with you!!!😊"
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Cliff Blackburn

July 2, 2024

5  out of  5
rating by Cliff Blackburn
"These folks are outstanding! Customer service is phenomenal! im so glad i found them. service and prices are terrific! call them for all your insurance needs you wont be disappointed! Hayes Norwood is top notch!"
We responded:
"Thank you so much!!! We appreciate you!! 😊"
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Dontevious Harris

May 17, 2024

5  out of  5
rating by Dontevious Harris
"Shout out to Mrs.Amani she saved my life by making sure my insurance was taking care of"
We responded:
"We are so happy that we could help. We appreciate you!! 😊"
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Victoria Reamey

May 17, 2024

5  out of  5
rating by Victoria Reamey
"Emani has been a breeze to work with! She answered all our questions in a timely manner and was able to save us money in the end. If you need something, request Emani! She’s the best!"
We responded:
"Thank you so much Victoria! It’s a pleasure to help with your insurance needs!😊"
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cummings32r

April 18, 2024

5  out of  5
rating by cummings32r
"Emani was a pleasure to work with and made the process simple. She also helped me save some $!"
We responded:
"Thank you! We appreciate you and look forward to working with you. 😊"
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Kameron Taylor

April 15, 2024

5  out of  5
rating by Kameron Taylor
"Taylor was absolutely extraordinary working with us in handling all of our policies and buying a new one.She was available to talk, answered questions, did not force decisions and helped with all aspects. She is very efficient. Thank you Taylor for helping us! ~Kim Taylor"
We responded:
"Thank you ! We appreciate you and look forward to working with you!😊"
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Nichelle Newsome

February 1, 2024

5  out of  5
rating by Nichelle Newsome
"Such a great experience with Dianne and Emani. Both were a pleasure to work with and things were explained easily with a smooth process. Thank you both"
We responded:
"Thank you so much! We appreciate you!!!😊"
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Rubi Lorenzo

January 13, 2024

5  out of  5
rating by Rubi Lorenzo
"Such a smooth and pleasant experience working with Hayes Norwood. He was so responsive and helpful when it came to all my insurance questions. Such a great experience working with him."
We responded:
"Thank you for choosing State Farm! We appreciate you…😊"
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Josh Phillips

January 11, 2024

5  out of  5
rating by Josh Phillips
"Hayes took care of all mine and my family needs. He is very professional, courteous and informed with anything you may need. Also, anytime me or my wife have questions, he is always available for a phone call and makes sure he gets the answers we need. If you want good customer service and you want to have peace of mind that if or when that disaster strikes that you will be taken care of, then look no further. I highly recommend you give Hayes Norwood a call today and let him take care of you and your family. You won't regret it."
We responded:
"Thank you for trusting State Farm for your insurance needs! We appreciate you!!!😊"